Tacx Nēra — what's in the box
The two versions differ only in the drivetrain fitted to the trainer; all other accessories are the same.
010-02418-61
Tacx Nēra smart trainer — with 11-speed cassette
- Preinstalled 11-speed cassette (Shimano / SRAM)
Shift on a real cassette using your bike's own derailleur.
010-04825-61
Tacx Nēra smart trainer — Zwift Ready
- Preinstalled Zwift Cog
- Zwift Click controller
Virtual shifting in Zwift and ROUVY, no cassette needed.
Included with both versions
- Tacx Nēra smart trainer
- Power cable
- Adapters for quick release (130 and 135 mm) and thru-axle (142 × 12 and 148 × 12 mm) frames
- Adapter tool
- 5 mm hex key
- Washer
- Documentation
Provided online: invoice, warranty card, Hungarian user manual and a list of recommended apps.

Tacx Nēra warranty — 3 years of protection
3-year warranty for consumers (2 years for legal entities).
Any one of the following is enough to make a claim: invoice, warranty card, order number or the product's serial number. For products bought from us, this can be looked up in our system. Warranty claims can be made at Navi-Gate Kft. or Zergesport Kft.
Servicing this product requires the unit to be opened.
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Tacx service after the warranty period — aftercare
Software issues
We continue to fix them free of charge wherever possible.
Fixed-price replacement
A new unit for a fixed fee set by Navi-Gate Kft. (turnaround of a few days).
Important warranty information
We do not provide warranty, service or support for products not purchased from us or through the Navi-Gate Kft. reseller network. For warranty or other issues with such devices, please contact the place of purchase; they will be handled under the support terms that applied at the time of purchase.


