Tacx Neo 2T Smart T2875 — what's in the box
- NEO 2T smart trainer
- Front wheel support
- Charging cable
- NEO 2T Fitting Kit
- 130 mm non-drive side quick-release adapter (pre-installed)
- 130 mm drive side quick-release adapter (pre-installed)
- Type 2 Shimano/SRAM cassette body (pre-installed)
- Silicone end caps (pre-installed)
Delivered digitally: invoice, warranty card, English owner's manual and recommended apps list.
Tacx Neo 2T warranty — 3 years
3-year warranty for consumers (2 years for legal entities).
Any identifier is sufficient for warranty claims: invoice, warranty card, order number or the product serial number. For products purchased from us, this is traceable in our system. Warranty can be claimed at Navi-Gate Kft or Zergesport Kft.
This product requires disassembly for servicing.
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Service out of warranty — after-sales support
Software issue resolution
Still resolved free of charge, where possible.
Fixed-fee device replacement
A new device at a fixed fee set by Navi-Gate Kft (a few days turnaround).
Important warranty information
We do not provide warranty, service, or support for products not purchased from us or outside the Navi-Gate Kft reseller network. For warranty or other issues with such devices, please contact the place of purchase.


